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NEWS · 23 NOVEMBER 2023

Masrvi launches a revolutionary interface and complete update

After two years on the national market, Masrvi renews its experience around customer needs and BMCI’s service history.

Launch of a revolutionary interface and a comprehensive update

Launch of a revolutionary interface and a comprehensive update

The Banque Mauritanienne pour le Commerce International (BMCI) announced a comprehensive and revolutionary upgrade of its digital banking service, “Masrvi”. It includes extensive updates to the banking application’s user experience and user interface, alongside the development and improvement of its existing services in line with the needs expressed by customers during two years of experience in the national market. Drawing on the bank’s history as the oldest and largest in the country, BMCI’s policy has consistently been to gather first-hand information about the pressing needs and services that Mauritanian customers and people residing in Mauritania—whether individuals or institutions—wish to access, and that would make their day-to-day financial activities and the delivery of services and work more flexible and straightforward. This approach has led to the comprehensive application now available to users, with a new, easy and simple interface and extensive improvements that save them more time and provide additional features they needed.

The bank takes pride in having consistently provided a stable and fast financial and technical service since its launch, earning customer satisfaction and meeting the technological banking requirements of today’s world.

Through its new interface, Masrvi provides shortcuts to most essential services so they can be accessed from the first screen. Access can be linked to the three-dimensional, face-enhanced biometric authentication now available on many phones and tablets.

From the main screen, payments, transfers, bill payments, deposits, account top-ups and account management are brought together in a single simplified interface in Arabic, French and English.

BMCI calls on its customers to update the application on their devices to the latest version. It states that these improvements are only the beginning of a new, revolutionary path, with surprises and exceptional plans that will enhance users’ experience and their use of Masrvi in particular and BMCI’s overall services more broadly.

01

Essential services from the home screen

The new interface simplifies payments, transfers, expenses, bills, deposits, airtime and account management, with shortcuts to the most-used operations.

02

Three languages and biometrics

The experience is available in Arabic, French and English. Compatible devices can add facial biometric authentication to the security journey.

03

Continuous evolution

BMCI encourages users to update the app and confirms that improvements will continue to enrich services and the experience over time.

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