Data we collect
We may process identity, contact, account, transaction, connection, device, approximate location and customer-service data. Account-opening data supports banking, prudential, KYC and fraud-prevention obligations.
Official information
YOUR DATA, YOUR RIGHTS
Privacy policy
We process personal data for defined purposes with safeguards proportionate to the risk.
Purposes and grounds
Processing supports contracts, transaction security, legal compliance, support and service improvement. Consent is used where required. We do not sell personal data.
Recipients and retention
Access is limited to authorised teams, governed processors, necessary partners and competent authorities. Retention covers the service period and applicable compliance, evidence and dispute deadlines.
Your rights
You may request access, correction and, where applicable, deletion, restriction, objection or portability. Identity evidence may be required. Contact [email protected].
Security and transfers
Controls include access management, encryption in transit, logging, backups and monitoring. Necessary international transfers use contractual safeguards and data minimisation.
Related services
Need help?
Contact us+222 45 29 80 00 · [email protected]