Secret codes
BMCI and Masrvi never ask for your PIN, password or SMS code by phone, chat or email. Never approve a transaction you did not initiate.
Official information
PROTECT YOUR TRANSACTIONS
Security
Recognise fraud attempts and use the right safeguards.
Official channels
Check the website address, use official app stores and keep devices updated. If a device is lost or anything seems suspicious, call +222 45 29 80 00 immediately.
Reporting
Forward suspicious messages to [email protected] without clicking links. If your phone number is lost, visit a branch with your identity document to request account blocking.
Related services
Need help?
Contact us+222 45 29 80 00 · [email protected]